• Privacy Policy

  • We are committed to ensuring your privacy is protected. This privacy policy explains how we use the information we collect about you. For the purposes of the Data Protection Act 1998, the Data Controller is SSE Energy Supply Limited (03757502) having its registered address at 55 Vastern Road, Reading, Berkshire, RG1 8BU.

    1. The information we collect and how we use it
    (a) In order for us to provide to you and for you to use some of the services available on this website (referred to in this policy as the “Services”), we need to know some of your personal information.
    (b) We need this information so we can provide you with the Services and communicate with you on any matter relating to the conduct and/or provision of the Services in general. We may pass your details to a third party so you can receive the Services but your information will not be used for any other purpose.
    (c) We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and the Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

    2. Our use of cookies and other information gathering technologies
    We may create and access cookies on your PC. Cookies are small text files stored in your web browser, which can identify you when you visit our website.
    For more information see our cookie page

    3. How we protect your information
    (a) We endeavour to take all reasonable steps to protect your personal data, including the use of 128-bit encryption technology.
    (b) We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.
    (c) Our site may link to other websites and we are not responsible for their data policies, procedures or their content.

    4. Sale of business
    If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and may be passed on to the new owners of the business.

    5. Updating your details
    If any of the information you have given us changes, for example if you change your name, email address or other details, please let us know the correct details by contacting us or send a letter to SWALEC, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ.

    6. Your consent
    By submitting your information, you consent to the use of that information as set out in this privacy policy. If we change our privacy policy, we will post the changes on this page, and may place notices on other pages of the website, so you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

    7. Access to information
    You have the right under the Data Protection Act 1998 to access the information we hold on you. You may submit a request to us in writing accompanied with the applicable £10 fee.