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You can take control of your bills by learning how to read your meter and make sure you’re paying the right amount.
Find out more
If your electricity meter is leaking a black tar substance take a look at our help and advice on what to do and who to contact.
We can help if you need to any changes to your meter.
We've put together some information on the most common meter types and the homes they are best suited to.
We've got lots of useful information about your pay as you go meter. Find out how to change it, where to buy credit and lots more.
If you'd like to contact us you can send us an email or give us a call
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Update your meter reading online
Submit meter reading
SWALEC is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ