The important thing is not to panic. With a few simple checks we'll get the problem solved as quickly as possible.

If the leaking substance is hot

If there’s a hot substance like black tar leaking from your electricity meter, and it has a strange smell, you need to contact our Emergency line immediately on 0800 052 0400.
If SWALEC is not your local network operator, use our list of emergency phone numbers.

If the leaking substance is cold

If it’s cold and there’s no smell, phone our enquiry line on 0845 071 3955. They will pass your details on to our engineers who will contact you to make an appointment to change the fuse.
If SWALEC is not your local network operator, phone us on 0845 071 3955. Our advisers will take your details and pass them to your local network operator who will contact you to discuss the work.