Leaking meter - what to do

If the leaking substance is hot

If there is a hot substance like black tar leaking from your electricity meter, and it has a strange smell, you need to contact our Emergencyline immediately on 0800 052 0400.

If SWALEC is not your local network operator, use our list of emergency phone numbers.

If the leaking substance is cold

If it is cold and there is no smell, phone our Enquiryline on 0800 052 5252. They will pass your details on to our engineers who will contact you to make an appointment to change the fuse.

If SWALEC is not your local network operator, phone us on 0800 052 5252. Our advisers will take your details and pass them to your local network operator who will contact you to discuss the work.