We understand that everyone might have trouble paying their bills now and then. If you're worried about paying your bills or have a debt, the best thing to do is talk to us.

We're here to find the best solution for you and we'll always take into consideration your ability to pay.

Who else can help

There are lots of organisations that can offer you help with money problems. Some offer general advice and find grants that may be available to you. Others specialise in debt management plans, and some will help you to reduce the cost of your bills.

See the list of useful contacts  

^{**SWALEC is part of  SSE Energy Supply, voted Best Overall Energy Supplier in the 2006 (two Reports), 2007 (two Reports), 2008, 2009, 2010 and 2011 uSwitch Customer Satisfaction Reports.}