Changing from a pay as you go gas meter could save you up to £25 a year. This is because of the additional metering and supply costs associated with pay as you go meters.

By switching to a credit meter you’ll also have more options when choosing a payment plan. For example, if you choose to pay by Direct Debit you’ll receive a discount.  

If you’ve moved in to a new home with a pay as you go meter, we’d expect you to keep that meter. But if you wanted to remove it and were with us at your previous home with a credit meter we’d consider your payment history before making a decision.

If you want to remove your pay as you go meter contact us and we’ll be happy to help.

Use the ‘Cycle Display’ button on the meter and work through and write down what’s displayed on the screen.

Once you’ve done this contact us and we’ll set up a new account for you. In some cases we might need to arrange for your meter to be cleared of any debt left by the previous occupier.

Once your account has been set up we’ll send you a key/card so you can top up your meter.