broadband - our prices

<sup>Broadband is only available to residential customers with a BT line. All prices include VAT at 17.5%. The payment method for broadband is by Direct Debit only. After the statutory cooling-off period, termination charges apply. A charge of £80 applies if the broadband contract is terminated before the service is started. Once the service starts, cancellation charges of up to £8 per remaining month of the contract apply if the broadband contract is terminated early. Details are set out in our 'broadband product and charges' information available on our website. We offer a discounted price for broadband to customers who take our talk product in addition to broadband. In these circumstances, if you cancel your talk agreement your broadband price will default, for the remaining period of the contract, to our 'stand alone broadband' price prevailing at that time. The charges shown above exclude line rental and any talk package charges. See talk price charge information for details of all talk related charges. Subject to Terms and Conditions and Acceptable Use Policy which are both available on our website.
* Subject to our Acceptable Use Policy</sup>

Call charge information

Our broadband product and charges PDF describes the product features and our charges:

 PDF file: broadband Product and Charges (280KB)

Our talk Complete Price List PDF, below, contains our call prices with VAT calculated at 17.5%, including Premium Rate Service charges and Number Translation Service charges.

 PDF file: talk Charges and Tarrifs Information effective until 31 March 2010 (1268 KB) 

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