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Putting up prices is never an easy decision, particularly when economic conditions are tough. So we're sorry that we've had to announce an increase from 15 November 2013.
There are many factors including the increased cost of buying energy for this coming winter compared with the same period last year. On top of that, the cost of using electricity and gas networks have increased, as have the costs of funding government schemes such as energy efficiency programmes and support for low carbon energy.
We can help you find ways to reduce the amount of energy you use and cut your bills. To get the biggest saving, it's worth considering paying by Direct Debit and choosing paperless billing. Choosing this combination could save you up to £92 a year^.
We are sorry we have to make these changes to your prices and tariff. However, we can offer you tariffs that allow you to fix your prices for one or two years, or a standard rate tariff with no tie ins.
We are committed to doing what we can to keep energy affordable. So we promise there will be no more price increases until the autumn of 2014 at the earliest.
Read my blog regarding the recent price change and the reasons behind this.
Find out more
Read my blog about the measures we're taking to help our customers.
SWALEC is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Gas Installations & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
VAT registration number 553 7696 03
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ