• Manage your account online

  • With your online account you can access your accounts whenever you like, wherever you are. There are plenty of features to help you take control and manage your account the way you want.

    What you can do online

    With an online account you can:

    • Enter a read and find out straightaway how much your balance is
    • View copies of your bills - we'll keep a record of them for two years
    • Pay your bill whenever you want
    • Switch to paperless billing
    • Submit a meter reading
    • Change to a different price plan

    You can also keep your personal details up-to-date, useful for when you're moving home or changing your email address. And our Live Web Chat means you can get help from one of our customer service advisers without having to pick up the phone.

    How to get started

    All you need is a few details including your 10-digit account number from your bill. Then register online today and take control of your online account. It takes no time at all!

    If you already have an online account you can log in here.